{"id":10424,"date":"2020-03-23T10:37:49","date_gmt":"2020-03-23T10:37:49","guid":{"rendered":"https:\/\/www.canadiancasinos.ca\/?p=10424"},"modified":"2020-03-23T10:37:49","modified_gmt":"2020-03-23T10:37:49","slug":"loto-quebec-customer-support-assists-people-during-changes","status":"publish","type":"post","link":"https:\/\/casinolion.ca\/fr\/news\/loto-quebec-customer-support-assists-people-during-changes\/","title":{"rendered":"Le service \u00e0 la client\u00e8le de Loto-Qu\u00e9bec assiste les gens lors des changements"},"content":{"rendered":"<p>Loto-Qu\u00e9bec a r\u00e9cemment indiqu\u00e9 que de plus en plus de personnes se tournent vers l'achat en ligne de leurs billets de loterie, ce qui n'est pas sans poser quelques probl\u00e8mes. Il convient de rappeler que la nouvelle mesure a \u00e9t\u00e9 r\u00e9cemment introduite par la soci\u00e9t\u00e9 d'\u00c9tat en vue de faire face \u00e0 la temp\u00eate COVID-19 dans les provinces canadiennes. Il est d\u00e9sormais conseill\u00e9 aux joueurs d'effectuer leurs achats r\u00e9guliers en ligne.<\/p>\n<p>Ce nouveau coronavirus a \u00e9t\u00e9 en mesure de modifier le mode de vie des gens, non seulement au Canada, mais aussi dans le monde entier. La distanciation sociale est une pratique recommand\u00e9e dans de nombreux pays, car elle permettrait de ralentir la propagation du COVID-19. En date du 22 mars, le Qu\u00e9bec a signal\u00e9 un total de 219 cas confirm\u00e9s du nouveau coronavirus. La derni\u00e8re augmentation s'\u00e9levait \u00e0 38 nouveaux cas de COVID-19.<\/p>\n<h2>COVID-19 apporte des changements<\/h2>\n<p><img decoding=\"async\" class=\"size-full wp-image-10429 aligncenter\" src=\"https:\/\/www.casinolion.ca\/wp-content\/uploads\/2020\/03\/lotto_quebec.jpg\" alt=\"\" width=\"650\" height=\"433\" srcset=\"https:\/\/casinolion.ca\/wp-content\/uploads\/2020\/03\/lotto_quebec.jpg 650w, https:\/\/casinolion.ca\/wp-content\/uploads\/2020\/03\/lotto_quebec-280x187.jpg 280w, https:\/\/casinolion.ca\/wp-content\/uploads\/2020\/03\/lotto_quebec-150x100.jpg 150w, https:\/\/casinolion.ca\/wp-content\/uploads\/2020\/03\/lotto_quebec-54x36.jpg 54w, https:\/\/casinolion.ca\/wp-content\/uploads\/2020\/03\/lotto_quebec-135x90.jpg 135w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/p>\n<p>Loto-Qu\u00e9bec a examin\u00e9 toutes les possibilit\u00e9s d'action dans ce moment de controverse et a d\u00e9cid\u00e9<strong> la vente de billets en personne devrait cesser<\/strong> du moins pour le moment. Les joueurs devraient plut\u00f4t opter pour la plateforme en ligne qui a gagn\u00e9 en popularit\u00e9 au cours des derni\u00e8res ann\u00e9es. Les particuliers auront la possibilit\u00e9 d'acheter leurs billets de loterie par l'interm\u00e9diaire de <em>espacejeux.com<\/em> \u00e0 l'avenir.<\/p>\n<ul>\n<li><a href=\"https:\/\/casinolion.ca\/fr\/loto-quebec-takes-casino-patrons-on-an-exotic-getaway\/\" target=\"_blank\" rel=\"noopener noreferrer\">Loto-Qu\u00e9bec propose une escapade exotique aux clients des casinos<\/a><\/li>\n<\/ul>\n<p>Les semaines \u00e0 venir seront consacr\u00e9es \u00e0 l'adaptation \u00e0 la nouvelle m\u00e9thode de vente des billets de loterie. Les joueurs semblent avoir besoin d'aide en ces temps difficiles, car ils ont rencontr\u00e9 des probl\u00e8mes lors de l'achat de leurs billets de loterie. <strong>la navigation sur le site et l'achat de billets de loterie.<\/strong> La soci\u00e9t\u00e9 d'\u00c9tat a r\u00e9cemment indiqu\u00e9 que son service client\u00e8le avait re\u00e7u un grand nombre d'appels concernant l'achat de billets.<\/p>\n<ul>\n<li><a href=\"https:\/\/casinolion.ca\/fr\/loto-quebec-unveils-strong-q3-2019-gaming-performance\/\" target=\"_blank\" rel=\"noopener noreferrer\">Loto-Qu\u00e9bec d\u00e9voile une solide performance de jeu au 3e trimestre 2019<\/a><\/li>\n<\/ul>\n<p>Des personnes ont rencontr\u00e9 des difficult\u00e9s lors de la cr\u00e9ation de leur compte espacejeux.com. <strong>s'ils n'y avaient jamais \u00e9t\u00e9 enregistr\u00e9s.<\/strong> Le processus d'enregistrement se d\u00e9roule en trois \u00e9tapes et exige des informations telles que les donn\u00e9es de base de l'individu, son adresse, etc. Toutes ces informations sont ensuite trait\u00e9es afin que le syst\u00e8me puisse fonctionner en toute s\u00e9curit\u00e9.<\/p>\n<h2>Espacejeux.com gagne en popularit\u00e9<\/h2>\n<p>Le service client\u00e8le s'efforce d'aider tous ceux qui en ont besoin gr\u00e2ce \u00e0 ses conseils d\u00e9taill\u00e9s et \u00e0 son assistance en temps r\u00e9el.<strong> Patrice Lavoie, porte-parole de Loto-Qu\u00e9bec,<\/strong> a r\u00e9cemment fait remarquer qu'en raison du grand nombre de personnes, le personnel du service client\u00e8le pourrait prendre plus de temps pour r\u00e9pondre aux nouveaux appels. Il est conseill\u00e9 aux amateurs de loterie d'\u00eatre patients et d'attendre leur tour pour parler \u00e0 la personne qui les aidera.<\/p>\n<ul>\n<li><a href=\"https:\/\/casinolion.ca\/fr\/winning-the-lottery-jackpot-during-covid-19-outbreak\/\" target=\"_blank\" rel=\"noopener noreferrer\">Gagner le jackpot \u00e0 la loterie pendant l'\u00e9pid\u00e9mie de COVID-19<\/a><\/li>\n<\/ul>\n<p>En outre, la soci\u00e9t\u00e9 d'\u00c9tat a \u00e9galement introduit plusieurs questions fr\u00e9quemment pos\u00e9es sur sa plateforme en ligne, qu'il convient de consulter avant de contacter le service client\u00e8le. Certaines de ces questions portent sur les chances de gagner \u00e0 la loterie maintenant que les r\u00e8gles sont diff\u00e9rentes d'une province \u00e0 l'autre. Loto-Qu\u00e9bec affirme que les joueurs <strong>ont les m\u00eames chances de gagner gros dans toutes les provinces.<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/casinolion.ca\/fr\/bclc-battles-covid-19-eyes-saanich-casino-expansion\/\" target=\"_blank\" rel=\"noopener noreferrer\">BCLC lutte contre COVID-19 et envisage l'expansion du casino de Saanich<\/a><\/li>\n<\/ul>\n<p>En outre, les joueurs craignaient que leurs billets \u00e0 gratter pr\u00e9f\u00e9r\u00e9s ne soient plus disponibles. Ces billets font partie des offres les plus populaires de la loterie, car ils apportent aux joueurs une gratification instantan\u00e9e et ils n'ont pas \u00e0 attendre le tirage hebdomadaire normal. En attendant, pour toute question <strong>ne figure pas dans la section FAQ \u00e0 l'adresse <em>espacejeux.com<\/em><\/strong>, Les joueurs pourraient se r\u00e9f\u00e9rer aux personnes du service client\u00e8le qui travaillent sans rel\u00e2che.<\/p>","protected":false},"excerpt":{"rendered":"<p>Loto-Qu\u00e9bec a r\u00e9cemment indiqu\u00e9 que de plus en plus de personnes se tournent vers l'achat en ligne de leurs billets de loterie, ce qui n'est pas sans poser quelques probl\u00e8mes. Il convient de rappeler que la nouvelle mesure a \u00e9t\u00e9 r\u00e9cemment introduite par la soci\u00e9t\u00e9 d'\u00c9tat en vue de faire face \u00e0 la temp\u00eate COVID-19 dans les provinces canadiennes. Il est maintenant conseill\u00e9 aux joueurs d'effectuer leurs [...]<\/p>","protected":false},"author":6,"featured_media":10431,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[70],"tags":[],"class_list":["post-10424","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Loto-Qu\u00e9bec Customer Support Assists People During Changes<\/title>\n<meta name=\"description\" content=\"Loto-Qu\u00e9bec recently reported that more and more people turn towards the online purchase of their lottery tickets and this brings some issues.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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La nature dynamique de la loterie locale et des casinos, ainsi que les opportunit\u00e9s qui s'offrent au Canada, attisent son enthousiasme pour ce qui est \u00e0 venir. Passionn\u00e9e de paris sportifs, Yolina passe son temps libre dans son habitat naturel, \u00e0 tourner les pages de biographies et \u00e0 rattraper les derniers podcasts de com\u00e9die stand-up.","url":"https:\/\/casinolion.ca\/fr\/author\/yolina\/"}]}},"_links":{"self":[{"href":"https:\/\/casinolion.ca\/fr\/wp-json\/wp\/v2\/posts\/10424","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casinolion.ca\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/casinolion.ca\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/casinolion.ca\/fr\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/casinolion.ca\/fr\/wp-json\/wp\/v2\/comments?post=10424"}],"version-history":[{"count":0,"href":"https:\/\/casinolion.ca\/fr\/wp-json\/wp\/v2\/posts\/10424\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/casinolion.ca\/fr\/wp-json\/wp\/v2\/media\/10431"}],"wp:attachment":[{"href":"https:\/\/casinolion.ca\/fr\/wp-json\/wp\/v2\/media?parent=10424"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/casinolion.ca\/fr\/wp-json\/wp\/v2\/categories?post=10424"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/casinolion.ca\/fr\/wp-json\/wp\/v2\/tags?post=10424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}