{"id":20355,"date":"2023-08-21T08:46:03","date_gmt":"2023-08-21T08:46:03","guid":{"rendered":"https:\/\/www.canadiancasinos.ca\/?p=20355"},"modified":"2023-08-21T08:46:03","modified_gmt":"2023-08-21T08:46:03","slug":"nysgc-receives-complaints-in-the-inspector-generals-office","status":"publish","type":"post","link":"https:\/\/casinolion.ca\/fr\/news\/nysgc-receives-complaints-in-the-inspector-generals-office\/","title":{"rendered":"Le NYSGC re\u00e7oit des plaintes du bureau de l'inspecteur g\u00e9n\u00e9ral"},"content":{"rendered":"

Le bureau de l'inspecteur g\u00e9n\u00e9ral de l'\u00c9tat de New York a constat\u00e9 une augmentation des plaintes d\u00e9pos\u00e9es contre la New York State Gaming Commission et les entit\u00e9s connexes qu'elle r\u00e9glemente. C'est le cas depuis que le bureau a pris en charge les enqu\u00eates internes de l'autorit\u00e9 de r\u00e9gulation il y a deux ans. Certaines de ces plaintes concernent les activit\u00e9s de la commission.<\/p>\n

L'inspectrice g\u00e9n\u00e9rale Lucy Lang estime que l'augmentation du nombre de plaintes li\u00e9es \u00e0 la commission co\u00efncide avec la d\u00e9cision de l'assembl\u00e9e l\u00e9gislative et du gouverneur de modifier la mani\u00e8re dont les all\u00e9gations sont examin\u00e9es. La situation a chang\u00e9 en juin 2021, lorsque l'inspecteur g\u00e9n\u00e9ral de la commission a \u00e9t\u00e9 d\u00e9mis de ses fonctions et fusionn\u00e9 avec le bureau de l'inspecteur g\u00e9n\u00e9ral de l'\u00c9tat.<\/p>\n

Selon un nouveau rapport<\/h2>\n

\"\"<\/p>\n

Une grande partie des plaintes re\u00e7ues concernent des questions r\u00e9glementaires traditionnelles de la Commission, telles que les litiges relatifs au service \u00e0 la client\u00e8le, plut\u00f4t que des questions relatives \u00e0 la s\u00e9curit\u00e9 des consommateurs et \u00e0 la protection de l'environnement. les probl\u00e8mes de comportement au sein de la commission<\/strong>. Toutefois, selon un rapport r\u00e9cent du bureau de l'inspecteur g\u00e9n\u00e9ral, certaines des conclusions r\u00e9centes du bureau indiquent que les nouvelles plaintes d\u00e9pos\u00e9es impliquent \u00e9galement des employ\u00e9s de l'\u00c9tat.<\/p>\n

Les plaintes d\u00e9pos\u00e9es aupr\u00e8s de l'autorit\u00e9 de r\u00e9gulation ont augment\u00e9 en raison des efforts proactifs d\u00e9ploy\u00e9s par le bureau de l'inspecteur g\u00e9n\u00e9ral pour recueillir les plaintes relatives aux paris sportifs sur t\u00e9l\u00e9phone portable. La commission rappelle aux employ\u00e9s qu'ils ont la possibilit\u00e9 de d\u00e9poser des plaintes \u00e0 l'ext\u00e9rieur. Auparavant, des enqu\u00eates internes \u00e9taient men\u00e9es, mais elles sont d\u00e9sormais confi\u00e9es \u00e0 un bureau ind\u00e9pendant de l'inspecteur g\u00e9n\u00e9ral de l'\u00c9tat, qui vise \u00e0 transparence et ind\u00e9pendance<\/strong>. Lisa Lee, l'ancienne inspectrice g\u00e9n\u00e9rale des jeux, s'est occup\u00e9e des enqu\u00eates mais n'a pas rendu publiques les conclusions malgr\u00e9 les obligations l\u00e9gales.<\/p>\n

Il convient \u00e9galement de mentionner que la commission a opt\u00e9 pour un contr\u00f4le externe, r\u00e9pondant ainsi aux pr\u00e9occupations en mati\u00e8re de transparence. Sous le mandat de Mme Lee, les enqu\u00eates concernant les mauvaise conduite des employ\u00e9s<\/strong> ont \u00e9t\u00e9 men\u00e9es en interne et communiqu\u00e9es \u00e0 la Commission pour qu'elle y r\u00e9ponde. Cette configuration a soulev\u00e9 des questions d'ind\u00e9pendance et de transparence. La recommandation du r\u00e9gulateur a soutenu la transition pendant des ann\u00e9es.<\/p>\n

Apr\u00e8s \u00eatre devenu ind\u00e9pendant, le bureau de l'inspecteur g\u00e9n\u00e9ral a \u00e9largi ses enqu\u00eates et sa transparence. Il traite d\u00e9sormais davantage de plaintes, y compris celles li\u00e9es aux op\u00e9rateurs de paris sportifs. Il y a \u00e9galement des affaires concernant les activit\u00e9s de la commission. l'application des pratiques et de l'\u00e9thique<\/strong>. Le directeur ex\u00e9cutif de la NYSGC conteste ces all\u00e9gations, affirmant que les proc\u00e9dures appropri\u00e9es ont \u00e9t\u00e9 suivies, tandis que les efforts de l'inspecteur g\u00e9n\u00e9ral pour am\u00e9liorer la transparence et l'ind\u00e9pendance se poursuivent.<\/p>\n

Au d\u00e9but du mois d'ao\u00fbt 2023, la commission a \u00e9galement rejet\u00e9 la demande d'une personne souhaitant modifier les r\u00e8gles relatives aux sports de fantaisie quotidiens afin d'autoriser l'utilisation de l'Internet. jeux de type \u2019pick 'em\" pour les joueurs<\/strong>. Dans une mise \u00e0 jour du registre dat\u00e9e du 2 ao\u00fbt 2023, l'autorit\u00e9 de r\u00e9gulation des jeux d'argent argument<\/a> est que les concours de sports de fantaisie quotidiens, qui s'apparentent \u00e0 des prop bets, sont essentiellement des paris sportifs.<\/p>\n

Derniers chiffres mensuels sur les paris sportifs<\/h2>\n

R\u00e9cemment, la commission a \u00e9galement publi\u00e9 son rapport mensuel sur le march\u00e9 des paris sportifs mobiles de l'\u00c9tat pour le mois de juillet 2023, qui est g\u00e9n\u00e9ralement lent en termes de volume de paris. Pour le mois, la poign\u00e9e diminu\u00e9<\/a> pour le quatri\u00e8me mois cons\u00e9cutif. Toutefois, ces chiffres sont une nette am\u00e9lioration par rapport \u00e0 juillet 2022<\/strong>, Le volume a augment\u00e9 de 20%, tandis que les recettes ont grimp\u00e9 de 43%.<\/p>\n

Source : Munson, Emillie \u201cLes plaintes concernant les jeux d'argent \u00e0 New York inondent l'organisme de surveillance nouvellement ind\u00e9pendant<\/a>\u201d Times Union<\/em>, Le 17 ao\u00fbt 2023<\/p>","protected":false},"excerpt":{"rendered":"

New York\u2019s state inspector general\u2019s office has noted increased complaints submitted against the New York State Gaming Commission and the related entities it regulates. This became the case since the office took over the handling of the regulator\u2019s internal investigations two years ago. Some of the complaints involve the commission\u2019s activities. Inspector General Lucy Lang […]<\/p>","protected":false},"author":6,"featured_media":20362,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[70],"tags":[],"class_list":["post-20355","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"\nNYSGC Receives Complaints in the Inspector General\u2019s Office<\/title>\n<meta name=\"description\" content=\"New York State\u2019s inspector general office reports an increase in submitted complaints against the New York State Gaming Commission and the gambling entities it operates\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/casinolion.ca\/fr\/news\/nysgc-receives-complaints-in-the-inspector-generals-office\/\" \/>\n<meta property=\"og:locale\" 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