Jackpot City Review

Jackpot City is an online casino with years of experience in the online gaming industry. Nevertheless, apart from a satisfying game library, this gaming site has many areas that are simply crying for improvements.

One of those things is Jackpot City’s Bonus page that rewards new players with up to C$1,600 but also comes with wagering requirements so high that no player could possibly meet. The casino also lacks bonuses for regular players since the only offers available on the platform include daily deals that offer no details at all.

Finally, we’ve scoured the internet and collected numerous player reviews, the majority of which say you may experience several different issues in this online casino. Therefore, if you plan on joining this site, we advise you to find some other place for your online gaming sessions.

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Games at Jackpot City

Security and Fairness

Jackpot City is a veteran website licensed by the Kahnawake Gaming Commission. The operator promises a safe and secure gaming environment due to the latest SSL encryption technology, although we found no specific mentions of the security layer type. You’ll also find an eCOGRA certificate vouching for the fairness of Jackpot City’s games. 

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Jackpot City Welcome Bonus

New players who join Jackpot City are promised a hefty welcome bonus worth up to C$1,600 that’s available through the first four deposits. On each of the four account top-ups, new joiners can claim up to C$400 with a minimum deposit of C$10.

However, making the most of this promotion is far from simple. Every bonus part comes with 70x wagering requirements, which is way above the industry standard. Also, with only seven days to claim the bonuses upon registration, the chances of withdrawing any bonus winnings are next to impossible.

Other Promotions

Once your welcome bonus is gone, you won’t see too many promotions in Jackpot City. The casino offers some kind of daily prizes, the majority of which are guaranteed match bonuses. Aside from these daily deals, you won’t find any of your favourite promotions for regular players, except for a loyalty program that requires a lot of investment to bring any proper benefits.

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Player Feedback

Our research revealed numerous complaints about Jackpot City regarding several different aspects. In most cases, players complain about delayed withdrawals and their accounts being blocked for no reason. Unresponsive customer support is another issue that came up frequently; a lot of players weren’t able to get help when they needed it.

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Game Selection

According to the information provided on the site, Jackpot City offers between 400 and 500 games created by Microgaming, Pragmatic Play, Evolution Gaming, and a few other software providers. You can browse through games by selecting a specific category or use the search tool to find a particular title.

Slots and Jackpots

Slots represent the biggest portion of the Jackpot City game portfolio. The library offers hundreds of titles, most of which come from Microgaming, so diversity isn’t something you can expect from this online casino. You can find a dozen jackpot slots under a separate tab. The most rewarding of all are different versions of Mega Moolah titles.

Table Games

The section with table games in Jackpot City is pretty decent and features all the classic casino games, such as roulette, blackjack, baccarat, and a couple of other game types.

Video Poker

Video poker games in Jackpot Casino include all the popular titles the majority of players like. You can try your luck at Joker Poker, Jacks or Better, Aces & Eights, Deuces Wilds, All Aces Poker, and even Hold’em Poker if that’s your cup of tea.

Live Dealer

For a more interactive online gambling experience, visit Jackpot City’s Live Dealer section. The page is packed with more than 50 live casino titles, including live blackjack, roulette, and baccarat games, alongside a few live game shows.

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Mobile Play

If you don’t like sitting in front of a computer the whole day, it’s good to know that you can take your Jackpot City casino anywhere you go. The platform works seamlessly on every type of Android, Apple, Windows, and Blackberry device, including mobile phones and tablets. In addition, the casino has a native mobile app. Note that the app is reserved for iOS and Android users only.

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Final Thoughts

After thorough research, we analyzed both the good and the bad about Jackpot City and concluded you should perhaps spend your time and money in some other online gaming venues. This medium-sized casino offers a good-enough game portfolio, but it’s not supplied by too many different providers, which may bore you after some time.

Also, the casino offers a welcome bonus with far-fetched wagering requirements that go way above the industry standard. On top of that, it doesn’t have any special bonuses for regular players. Lastly, the latest player reviews point to the fact that the casino has been disappointing its members quite a lot during the past few years.


Can Canadian players join Jackpot City?

Yes, Canadians are free to create an account in Jackpot City and explore the casino’s medium-sized game portfolio.

Is Jackpot City licensed and secure?

Jackpot City casino holds a licence issued by the Kahnawake Gaming Commission, which means the site made some effort to swim in the legal iGaming waters. As for security, the casino mentions SSL encryption, although the specific type of protection remains unknown.

Does Jackpot City offer bonuses for Canadians?

Yes, Jackpot City offers a welcome bonus for new players worth up to C$1,600, which spreads over the first four deposits. However, if you’re a regular user, you may only benefit from daily promotions, which most likely aren’t what you hoped for. There’s also the loyalty program, but you need to play Jackpot City games for quite a while before making some progress on the ladder.

What games does Jackpot City offer?

Jackpot City offers a wide array of different casino games, such as slots, jackpots, roulette, blackjack, baccarat, video poker, and live dealer games.

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